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Only use if you enjoy being yelled at

By: non-member | August 12, 2015

Initially I thought Modern limousine service was quite accommodating. They were willing to give me a deal as long as it was just a straight pick-up and drop-off. After negotiating with another company and getting the same rate for a full hour of service, I cancelled with Modern with more than 48 hours notice (the standard for most companies is 24). Their communication was vague, they would respond to my emails only answering one of many questions. and I decided to go with a more reliable company which I am more than entitled to to if I find a better price. I gave enough notice for the cancellation.

When I called to confirm my cancellation I was yelled at told that I wasted 4 months of the company's time (we had only been in touch for a couple of weeks with a few emails) and the time they spent emailing me. The company continued to yell at me although I tried to explain that it had only been a couple of weeks since I contacted them, I tired to apologize but was...


Prom night

By: Tracey | July 6, 2015

Wonderful service. The driver was prompt and in good spirits when he arrived. He was professional when talking to the parents and happy when talking to the kids. The girls were bursting with excitement when they were in the limo and he helped to make the evening magical for them.